Privacy Policy

Last updated: March 2026

1. Introduction

Welcome to Canine Mindscape.

This Privacy Policy explains how personal data is collected, used, and protected when you visit our websites:

These websites provide online education and consulting services related to dog behavior and neuroscience.

We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable EU data protection laws.

By using this website, you agree to the practices described in this Privacy Policy.

2. Data Controller Information

The data controller responsible for processing your personal data is:

Canine Mindscape
Pol C, El Rebolledo
03113 Alicante
Spain

Email: [email protected]

The data controller determines how and why personal data is processed.

3. Personal Data We Collect

Depending on how you interact with the website, we may collect the following categories of personal data:

Information you provide directly

Name
Email address
Billing address
Information submitted through contact forms
Newsletter subscription information
Account registration details

Transaction information

When purchasing courses or services, we may collect:

Billing details
Purchase history
Order information

Payment information is processed by secure third-party payment providers and is not stored directly on our servers.

Technical and usage data

When visiting the website, we may collect:

IP address
Browser type and version
Device type
Pages visited
Time spent on pages
Referring website

This information may be collected through analytics tools such as Google Analytics.

4. How Personal Data Is Collected

Personal data may be collected through the following methods:

Contact forms on the website
Newsletter subscription forms
Course purchases and account registration
Website analytics tools
Cookies and similar technologies
Direct communication via email

Some data is collected automatically when you visit the website.

5. Purpose and Legal Basis for Processing

Under the General Data Protection Regulation, we must have a lawful basis for processing personal data.

We process your personal data for the following purposes:

Providing services

To deliver courses, consulting services, and account access.

Legal basis:
Contractual necessity.

Processing purchases

To process payments and manage course access.

Legal basis:
Contractual necessity.

Communication

To respond to inquiries or provide service updates.

Legal basis:
Legitimate interest or contractual necessity.

Newsletter and marketing

To send newsletters or educational content if you have subscribed.

Legal basis:
Consent.

Website improvement

To analyze website performance and improve content and services.

Legal basis:
Consent or legitimate interest.

6. Cookies and Tracking Technologies

This website uses cookies and similar technologies to improve user experience and analyze website usage.

Cookies are small text files stored on your device when visiting a website.

Cookies used on this website may include:

Essential cookies required for website functionality
Analytics cookies used to understand website traffic
Functional cookies for user preferences

Analytics data may be collected through Google Analytics.

A cookie consent banner allows you to accept or manage cookie preferences when visiting the website.

You may also control cookies through your browser settings.

7. Third-Party Services

We may use trusted third-party services to operate the website and deliver our services.

These may include:

Website platform

The website is built on WordPress.

Analytics services

We use Google Analytics to understand website traffic and improve user experience.

Payment processors

Payments for courses or services may be processed through third-party payment providers such as Stripe, PayPal, or other secure payment gateways.

These providers process payment information in accordance with their own privacy policies.

Video hosting

Educational content may include embedded videos hosted on platforms such as Bunny Stream, YouTube or Vimeo.

These platforms may collect data when embedded content is viewed.

8. Data Sharing and Disclosure

We do not sell or rent personal data.

Personal data may be shared only when necessary with:

Payment processors
Email marketing providers
Website hosting providers
Analytics providers
Legal authorities when required by law

All service providers are required to protect personal data and process it only for specified purposes.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy.

Typical retention periods include:

Customer account data:
Retained while the account remains active.

Transaction data:
Retained as required for accounting and legal obligations.

Newsletter data:
Retained until the user unsubscribes.

Website analytics data:
Stored according to analytics provider retention settings.

Users may request deletion of their personal data at any time, subject to legal obligations.

10. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction.

These measures include:

Secure hosting environments
Encryption where appropriate
Access control to administrative systems
Regular software updates

However, no method of data transmission over the internet is completely secure.

11. International Data Transfers

Some third-party services we use may process data outside the European Economic Area (EEA).

When this occurs, appropriate safeguards are implemented to ensure personal data remains protected in accordance with GDPR requirements.

These safeguards may include:

Standard contractual clauses approved by the European Commission
Adequacy decisions where applicable

12. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the following rights regarding your personal data:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

Exercising these rights will not affect the lawfulness of processing carried out before consent was withdrawn.

13. How to Exercise Your Rights

If you would like to exercise any of your data protection rights, you may contact us at:

[email protected]

We may request verification of identity before responding to such requests.

If you believe your data protection rights have been violated, you also have the right to lodge a complaint with your local data protection authority.

14. Children’s Data

This website and its services are intended for adults.

We do not knowingly collect personal data from children under the age of 16.

If we become aware that personal data from a child has been collected without parental consent, we will take steps to remove the information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.

The updated version will be posted on this page with the revised update date.

Users are encouraged to review this policy periodically.

16. Contact Information

If you have questions about this Privacy Policy or how your personal data is handled, please contact:

Canine Mindscape
Pol C, El Rebolledo
03113 Alicante
Spain

Email: [email protected]