Terms and Conditions

 

Last updated: March 2026

1. Company Information

This website is operated by:

Alexandra Angelova (Canine Mindscape)
Pol C, El Rebolledo
03113 Alicante
Spain

Email: [email protected]
Website: caninemindscape.com

Throughout the site, the terms “we”, “us”, and “our” refer to Canine Mindscape.

By accessing this website or purchasing any services or products offered through it, you agree to be bound by these Terms and Conditions.

2. Scope of Services

The website provides educational services related to dog behavior, neuroscience, and dog–human communication. These services may include:

  • Online courses

  • Educational webinars

  • Digital learning materials

  • Coaching or consulting sessions

  • Educational content and resources

All services are educational in nature and intended to support dog owners and professionals in understanding dog behavior and neuroscience.

They do not replace veterinary or medical diagnosis.

3. Eligibility

By using this website or purchasing our services you confirm that:

  • You are at least 18 years old, or

  • You have permission from a legal guardian to use this website.

4. Purchases and Payments

All prices are displayed in the currency specified on the website.

Payments may be processed through third-party payment providers (for example Stripe, PayPal, or WooCommerce payment processors).

By purchasing a product or service you agree that:

  • Payment must be completed before access to the service is granted

  • You provide accurate billing information

  • You are responsible for any taxes that may apply in your jurisdiction

5. Digital Products and Course Access

When purchasing digital educational content, such as online courses or webinars:

  • Access is granted for the period specified at the time of purchase

  • Content is intended for personal educational use only

  • Access credentials must not be shared with others

We reserve the right to suspend or terminate access if account sharing or misuse is detected.

6. Refund Policy

Due to the nature of digital products and immediate access to educational materials, purchases of digital courses, webinars, and downloadable materials are generally non-refundable unless otherwise stated on the product page.

For coaching or consulting services:

  • Rescheduling may be possible if requested at least 24 hours in advance

  • Missed sessions without notice may be considered completed

If a specific service includes a different refund policy, that policy will be clearly stated on the relevant product page.

7. Intellectual Property

All content on this website, including but not limited to:

  • Course materials

  • Videos

  • Text

  • Graphics

  • Educational resources

  • Training frameworks

is the intellectual property of Canine Mindscape unless otherwise stated.

You may not:

  • Reproduce

  • Distribute

  • Sell

  • Republish

  • Share course materials publicly

without prior written permission.

8. Disclaimer

The information provided on this website is based on scientific research, professional experience, and educational interpretation.

However:

  • Every dog and situation is different

  • No guarantee can be made regarding behavioral outcomes

The services and materials provided are intended for educational purposes only and do not replace advice from:

  • veterinarians

  • medical professionals

9. Limitation of Liability

To the fullest extent permitted by law, Canine Mindscape shall not be liable for:

  • injuries to persons or animals

  • property damage

  • behavioral issues arising from the application of training methods discussed in educational materials

Users remain responsible for the safety and welfare of their animals.

10. Third-Party Services

The website may use or link to third-party services, including:

  • payment processors

  • analytics services

  • email marketing platforms

  • learning management systems

  • video hosting services

We are not responsible for the policies or practices of these third-party providers.

11. Website Availability

We aim to keep the website and services available at all times. However, we cannot guarantee uninterrupted access due to:

  • maintenance

  • technical issues

  • external service providers

12. Privacy

Personal data is processed in accordance with our Privacy Policy, which explains:

  • what data we collect

  • how we use it

  • how it is stored

  • your rights under GDPR

13. Changes to Terms

We may update these Terms and Conditions periodically.

The most recent version will always be available on this page with the updated date.

Continued use of the website after changes constitutes acceptance of the updated terms.

14. Governing Law

These Terms and Conditions are governed by the laws of Spain.

Any disputes arising from the use of this website or its services shall be subject to the jurisdiction of the competent courts in Spain.

15. Contact Information

If you have questions regarding these Terms and Conditions, please contact:

Canine Mindscape
Pol C, El Rebolledo
03113 Alicante
Spain

Email: [email protected]
Website: caninemindscape.com

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